Frequently Asked Questions

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What is Physiotherapy?

Physiotherapists treat and resolve an injured or painful part of the body. Our physios use a range of skills from hands-on treatment to exercise prescription and ensure they have assessed thoroughly to find the underlying cause.

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Types of conditions or injuries someone might see a physio for include:

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Back pain, neck pain, shoulder pain, elbow pain, hip pain, knee pain, and foot and ankle pain

Absolutely not…. we love variety and enjoy helping those looking to return to a pain-free life, regardless of their goals. You donā€™t have to be involved in sport to see our team, so please get in touch and we look forward to helping you.

This is a question we get asked a lot…. and itā€™s difficult to say. Everyone is different but we take pride in accelerating your recovery and as a result, hope that you donā€™t need many sessions.

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Most clients, depending on their condition, require 4-6 sessions but those with slightly more troubling injuries or those attending for post-op physio typically see us over a longer period.

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Once assessed, your physio will be able to explain more about the treatment required but we will always accommodate to your needs and expectations.

We will always suggest gold standard treatment, when looking accelerate results. Most of our clients want to see a change quickly, so we consider this when planning your treatment.


Some clients choose to be seen once or twice per week, to see a change in their pain or injury but if you would prefer, your physio will happily send you away with some exercises to go away and work on independently.


Your journey with us is driven by a collaborative approach. We donā€™t ask that you commit to a course of treatment with us but do offer courses, if you would like to save some money.

We suggest wearing loose clothing, as your physio will want to assess your movement asĀ  part of their examination. Ideally, we need to see the area we are treating, so if it is kneeĀ  related, shorts would be preferred.

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Remember, if you would like to bring a friend or family member along to act as a chaperone,Ā  please do.

Yes! Our physios are registered on the Private Practice Register, so are able to see you if you are insured. All we ask is that you speak with your insurer before booking and they will issue you with a pre-authorisation code. Any questions please get in touch and the team will help.

Not necessarily. Our team are experienced in assessing, diagnosing and treating a range of conditions, so donā€™t always need a scan to treat a condition or injury successfully. We also donā€™t require a referral, you can self-refer to use us.

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About 15% of our clients need to go on to see a consultant or specialist and we have good relationships with the local and leading specialists, so may discuss your case with them or if needed, ask that you go for their expert opinion and possible scan to confirm diagnosis.

We aim to accelerate your journey to recovery, no matter your goals. When it comes to results, we are competitive and therefore provide a service that promises to deliver.